Privacy Policy

1. Information We Collect

• Vehicle Information: VIN numbers, license plates, and make/model details used for search queries.
• Location Data: Used to provide delivery estimates and find nearby tow lots.
• User Feedback: Any notes or reports you submit regarding lot accuracy.

2. How We Use Your Data

We use your information to facilitate vehicle recovery, improve our fee estimation algorithms, and coordinate vehicle delivery. We do not sell your personal contact information to third-party marketers.

3. Data Retention

Towing records are kept to help future users estimate fees at specific lots. Personally identifiable information is redacted or anonymized when used for public historical averages.

4. Third-Party Sharing

If you request vehicle delivery, we share necessary location and vehicle details with the delivery provider to fulfill the request.

5. Contact

For questions regarding your data, please contact Cenova Spark LLC at cenovaspark.com.