Terms of Service

Last Updated: January 29, 2026

1. Acceptance of Terms

By accessing Towback, a product of Cenova Spark LLC ("we," "us," "our"), you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Description of Service

Towback provides a platform for locating towed vehicles, estimating release fees, and facilitating third-party vehicle delivery. We do not own or operate tow lots; we are an information and logistics facilitator.

3. Accuracy of Information

Fee estimates and vehicle locations are based on historical data and third-party reports. We do not guarantee the accuracy of any price estimate. Users are responsible for verifying final totals with the respective tow lot.

4. Vehicle Delivery Service

Delivery services are performed by third-party contractors. By requesting delivery, you authorize the transport of your vehicle from the identified lot to your provided address. Cenova Spark LLC is not liable for damages occurring during third-party transport.

5. Limitation of Liability

To the maximum extent permitted by law, Cenova Spark LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our platform.